Location: UNITED KINGDOM, West Midlands, Worcestershire, Malvern
  • £20000 - £25000 /year
  • £5 - £10 / hour
Job type: Temporary, Full time
  • Matron
Date: Wednesday 22nd May 2019
Closing date: Tuesday 4th June 2019
Jobs available: 1
Job description:
Application form:

Job description


Each of our boarding houses is home to approximately 60 pupils, aged between 13 and 18 and the House Assistant is an integral member of the House Team.  Each house comprises the Housemaster/Housemistress (HSM) and Deputy HSM and a team of House Assistants.  As a member of the College’s support staff, the House Assistant is ultimately accountable to the Bursar for the proper performance of their duties.

The key aspect of the role is pastoral.   Along with the HSM and Deputy HSM, the House Assistant is a pastoral leader helping to ensure well-being of all pupils in the House.  This includes the pupil’s physical and emotional well-being as well as their participation in School and House life.  Appropriate training will be given to ensure colleagues are able to fulfil this role. A high level of skill and knowledge is required to assist in the management of Child Protection and safeguarding issues, of confidential personal and medical information, of managing difficult situations and the general joys and challenges of working with teenagers and ongoing training is offered. 

 All pupils need the attention of their House Assistant but understanding when a pupil needs more specialist support should be clearly understood.  While this role is not a disciplinary one, the House Assistant is part of the team responsible for standards in the house.  The House Assistant is expected to be a visible presence who will spend significant amounts of time moving around the House and working with the pupils and House team to ensure high standards. The responsibilities are shared between House Assistants to ensure uninterrupted management and supervision of the Boarding House.  The House Assistant will be required, on occasions, to drive and accompany pupils to medical appointments and other appointments, both routine and emergency.

House Assistants also have a key housekeeping role in making sure the house runs smoothly and this includes liaising with other departments in the school, most notably Catering, the Domestic Bursary and Estates.  Inevitably there are also administrative tasks (both IT and non-IT based) associated with the efficient carrying out of the many tasks involved in this demanding role.

Key Duties:

The Assistant must be proactive in maintaining effective channels of communication, on a daily basis, between the Housemistress/master and other members of the House team and other relevant persons thereby ensuring the appropriate flow of information about pupils in the House or other matters that may arise. As part of the House team, the Assistant’s duties will include, but not be limited to, the following:

·         Providing pastoral care for the pupils on a day to day basis

·         Following up on pupil absences when the House is notified by colleagues

·         The day to day monitoring of the health of pupils and liaison with the Medical Centre staff, as appropriate

·         Caring for any pupil confined to the house

·         Proactively ensuring that meal times run smoothly and that pupils are well-fed and eating properly. Promptly communicating any problems to catering staff and helping to resolve them.

·         Supervising pupils at meal times

·         In conjunction with the Catering team, overseeing the day to day work of the house catering staff and maintaining an effective liaison with regard to catering matters in the house

·         Supervising pupils to ensure that bed studies, studies, dormitories and common rooms are kept tidy

·         Helping to ensure that pupils’ appearance and standards of dress are appropriate at all times

·         Actively ensuring that the highest standards of cleanliness and workmanship are maintained by the domestic staff both within the House and the House yard

·         Supervising the cleaning and laundry staff on a day to day basis and maintaining effective liaison with the Domestic Bursar

·         Supervising pupils’ clothing and laundry and being actively engaged on associated domestic tasks as required

·         Promptly reporting maintenance issues to Estates, using the system in place for this purpose

·         Undertaking administrative tasks such as Tier 4 Whereabouts, using the College’s Management Information System to register pupils, making travel arrangements for pupils, daily handover to colleagues

·         Being an effective role model for pupils with regard to their personal conduct and courtesy towards each other, their teachers, College employees and visitors to the House

·         Assisting the Housemistress/master at social functions as required e.g. Commemoration, the Ball, visits of potential parents etc.  This will include preparation of the House prior to the event.

·         Prior to the final check by the Housemistress/master, closing and opening the House at the end of and beginning of leave out, half term and term. 

All House Assistants are of equal status and while it may be appropriate to divide the duties in the house to accommodate the skills, competencies and preferences of the Assistants and the wishes of the Housemistress/master, it is important that all Assistants are willing and competent to carry out the full range of duties as required.

The Assistant must be flexible in approach to duties and provide cover in the absence of fellow House Assistants and, in extremis, in other Houses within the College at the discretion of the Housemistress/master or the Deputy Head: Pastoral.

Please apply with CV to humanresources@malverncollege.org.uk

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